At dk998, your privacy is not a checkbox — it is a core commitment. This Privacy Policy explains exactly what personal data we collect when you use the dk998 platform, how we use it, who we share it with, and the rights you hold over your own information. We encourage all players across Karachi, Lahore, Islamabad, Faisalabad, and every corner of Pakistan to read this document in full before registering an account.
These cards summarise the most important points in plain language. They do not replace the full legal text below — please read the complete policy for all details.
dk998 collects only the personal data that is strictly necessary to operate your account, verify your identity, process your transactions, and comply with our regulatory obligations. We do not collect data for its own sake.
All data transmitted between your device and dk998 servers is protected by industry-standard TLS encryption. Sensitive data at rest, including payment details and identity documents, is encrypted using AES-256 standards.
dk998 does not sell, rent, or lease your personal data to third-party marketing companies. Your information is shared only with the essential partners required to operate the platform, and only under strict data processing agreements.
You have the right to access, correct, or request deletion of your personal data held by dk998. You may also object to certain types of processing or request that we restrict how we use your data, subject to our legal retention obligations.
dk998 uses cookies strictly for platform functionality, security, and performance analytics. We do not deploy third-party advertising cookies or tracking pixels that share your behaviour data with outside advertisers.
Any promotional communications from dk998 include a clear opt-out mechanism. If you no longer wish to receive marketing emails or SMS messages, you can update your preferences in your account dashboard or contact our support team at any time.
This Privacy Policy ("Policy") is published by dk998 ("we", "us", "our", "the Company"), the operator of the online gaming platform accessible at dk998.net and all associated mobile applications, subdomains, and software clients. This Policy governs the collection, use, storage, disclosure, and protection of personal data relating to all registered players, prospective players, and visitors to the dk998 platform.
By accessing or using the dk998 platform — whether from Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, or anywhere else across Pakistan — you confirm that you have read and understood this Privacy Policy and that you consent to the processing of your personal data as described herein. If you do not agree to this Policy, you must immediately cease using the dk998 platform.
This Policy should be read together with our Terms & Conditions and Responsible Gaming policy, all of which form part of the complete agreement between you and dk998. Where a conflict exists between this Policy and a more specific data processing notice issued in connection with a particular product or service, the more specific notice will prevail in respect of that product or service.
2.1 Registration Data. When you create a dk998 account, we collect your full legal name as it appears on your CNIC, date of birth, gender, residential address in Pakistan, mobile phone number, and email address. This information is mandatory. Without it, we cannot open or maintain an account on your behalf.
2.2 Identity Verification Data. As part of our Know Your Customer (KYC) obligations, we collect copies of government-issued identity documents, most commonly your Computerised National Identity Card (CNIC). We may also request proof of residential address, such as a utility bill or bank statement issued within the last three months, and evidence of payment method ownership.
2.3 Financial Data. We collect details of the payment methods you use to deposit and withdraw funds on dk998, including JazzCash account references, EasyPaisa wallet identifiers, HBL and UBL account details, Meezan Bank references, Raast IDs, and 1LINK credentials where applicable. We do not store full debit or credit card numbers on our servers. Payment processing is handled by PCI-DSS compliant payment processors.
2.4 Transaction Data. We maintain a full record of all deposit transactions, withdrawal requests, bonus activations, wagering activity, game sessions, and account balance changes associated with your dk998 account. This data is retained for regulatory and audit purposes.
2.5 Technical Data. We automatically collect certain technical data when you access the dk998 platform, including your IP address, device type and operating system, browser type and version, screen resolution, session duration, pages visited, and referring URLs. This data is collected via server logs and first-party analytics tools.
2.6 Communications Data. We retain records of all communications between you and dk998, including live chat transcripts, support emails, and in-platform messages. These records are retained for quality assurance, dispute resolution, and regulatory compliance purposes.
2.7 Responsible Gaming Data. Where you elect to use responsible gaming tools — including deposit limits, cooling-off periods, or self-exclusion — we record the details and dates of such elections. This data is treated with particular sensitivity and is not used for any commercial purpose.
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration Data | Full name, DOB, address, phone, email | Provided by you at sign-up |
| Identity Documents | CNIC copy, proof of address | Uploaded during KYC verification |
| Financial Data | JazzCash / EasyPaisa references, bank IDs | Provided during deposit/withdrawal |
| Transaction Data | Deposit history, bets placed, winnings | Automatically generated by platform |
| Technical Data | IP address, device, browser, session logs | Automatically collected via server logs |
| Communications | Live chat, support emails | Recorded during support interactions |
dk998 uses the personal data we collect for the following clearly defined purposes:
dk998 processes your personal data only where we have a valid legal basis for doing so. The applicable bases are as follows:
4.1 Contractual Necessity. Processing your registration data, identity documents, financial data, and transaction records is necessary for the performance of the contract between you and dk998 — namely, the Terms & Conditions you accepted upon registration. Without this processing, we cannot provide you with gaming services.
4.2 Legal Obligation. Certain processing activities — including KYC verification, AML record-keeping, and responding to regulatory authority requests — are required by the legal and regulatory framework applicable to our international gaming licence. This processing is mandatory and cannot be refused by you as a condition of using the platform.
4.3 Legitimate Interests. We process technical data and communications data on the basis of our legitimate interests in operating a secure, fraud-free gaming platform and improving the quality of our services. Before relying on this basis, we have assessed that our interests are not outweighed by your rights and interests.
4.4 Consent. We rely on your explicit consent for sending marketing communications and for processing any special categories of personal data not covered by the bases above. You may withdraw consent at any time by updating your preferences in the account dashboard or contacting our support team.
dk998 does not sell your personal data. We share your data only in the following circumstances and only with recipients that have agreed to handle it in accordance with applicable data protection standards:
5.1 Payment Processors. We share the minimum financial data necessary with our Pakistani payment processing partners — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK — solely for the purpose of executing your deposit and withdrawal transactions.
5.2 Game Providers. Certain game providers whose titles are hosted on the dk998 platform receive anonymised or pseudonymised session data for the purpose of game integrity monitoring and fair play auditing. These providers operate under contractual obligations that prohibit them from using this data for any other purpose.
5.3 KYC & Verification Partners. We may use third-party identity verification services to cross-check the accuracy of your CNIC and address documentation. These services process your data strictly for verification purposes and are bound by confidentiality obligations.
5.4 Regulatory Authorities. We are required to share player data with gaming regulatory authorities, financial intelligence units, and law enforcement agencies where required by law, by court order, or by our licensing obligations. We will notify you of any such disclosure where we are legally permitted to do so.
5.5 Self-Exclusion Schemes. Where you register a self-exclusion with dk998, we may share your details with affiliated responsible gaming databases and self-exclusion registries to prevent you from accessing gaming services across multiple platforms.
6.1 What Are Cookies. Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device on subsequent visits, maintain your session state, and collect analytical data about how the site is used.
6.2 Cookies We Use. dk998 uses the following categories of cookies:
6.3 What We Do Not Use. dk998 does not deploy third-party advertising cookies, retargeting pixels, or social media tracking scripts. We do not share cookie data with advertising networks.
6.4 Managing Cookies. You can control cookie settings through your browser preferences. Note that disabling strictly necessary cookies will impair your ability to log in and use the dk998 platform. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.
7.1 Active Accounts. While your dk998 account is active, we retain all personal data associated with your account for as long as is necessary to provide our services, comply with regulatory requirements, and resolve any outstanding disputes or claims.
7.2 Closed Accounts. When your account is closed — whether by your request or by dk998 — we retain your personal data for a minimum of five years from the date of closure. This retention period is required by our international gaming licence obligations and anti-money laundering regulations, which mandate that gaming operators maintain player records for a defined period following the end of the business relationship.
7.3 Transaction Records. Financial transaction records, including deposit history and wagering activity, are retained for a minimum of seven years from the date of the transaction for audit and tax compliance purposes.
7.4 Deletion After Retention Period. Once the applicable retention period has expired and there are no outstanding legal holds, disputes, or regulatory investigations, we will securely delete or anonymise your personal data so that it can no longer be associated with you.
8.1 Technical Safeguards. dk998 implements industry-standard technical security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include TLS 1.3 encryption for all data in transit, AES-256 encryption for sensitive data at rest, firewalls, intrusion detection systems, and regular penetration testing of our platform infrastructure.
8.2 Access Controls. Access to personal data within dk998's internal systems is restricted to personnel who have a legitimate operational need for that access. All internal access is role-based and logged. Access rights are reviewed periodically and revoked when no longer required.
8.3 Your Responsibilities. While dk998 maintains robust security measures on our end, the security of your account also depends on you. You are responsible for keeping your login credentials confidential, using a strong and unique password, enabling two-factor authentication (2FA) if available, and ensuring that the devices you use to access dk998 are free from malware.
8.4 Data Breach Response. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, dk998 will notify you and the relevant regulatory authority within 72 hours of becoming aware of the breach, in accordance with applicable data protection regulations.
As a dk998 player, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our Data Protection Officer at [email protected] with a clear description of your request. We will respond within 30 days.
10.1 Cross-Border Processing. dk998 operates under an international gaming licence. Some of the personal data we collect may be stored or processed in jurisdictions outside Pakistan, including on servers and infrastructure maintained by our technology and payment processing partners.
10.2 Safeguards. Where we transfer personal data internationally, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that which applies within our licensing jurisdiction. These safeguards may include data processing agreements incorporating standard contractual clauses, adequacy decisions, or other approved transfer mechanisms.
10.3 Pakistani Player Context. By registering an account with dk998 and using our platform from within Pakistan, you acknowledge that your personal data may be transferred to and processed in countries whose data protection laws differ from those of Pakistan. dk998 takes all reasonable steps to ensure that such transfers are conducted securely and in compliance with applicable standards.
The dk998 platform is strictly for individuals who are 21 years of age or older. dk998 does not knowingly collect personal data from persons under the age of 21. If you believe that a minor has registered an account or has provided personal data to dk998, please contact our support team immediately at [email protected].
Upon being made aware that an account belongs to a person under 21 years of age, dk998 will immediately suspend the account, initiate a review, and permanently close the account. Any balance held in such an account will be withheld pending investigation. Identity documents associated with the account will be retained only for the period necessary to investigate and report the incident to the relevant authorities.
dk998 encourages parents and guardians to take reasonable steps to prevent underage access to online gaming platforms, including enabling parental control software on shared devices and keeping dk998 login credentials strictly private.
12.1 Opt-In Marketing. dk998 will send you promotional communications — including offers, bonus notifications, PSL betting promotions, and new game alerts — only if you have opted in to receive such communications during registration or have subsequently updated your preferences to opt in.
12.2 Opt-Out. You may opt out of marketing communications at any time. The easiest way to do this is to click the unsubscribe link included in every marketing email or SMS we send you. Alternatively, you may update your communication preferences in your account dashboard or contact our support team.
12.3 Transactional Communications. Please note that opting out of marketing communications does not affect transactional and account-related communications. These include deposit confirmations, withdrawal notifications, account security alerts, responsible gaming notifications, and any communications required by our regulatory obligations. These communications will continue to be sent to you regardless of your marketing preference settings.
12.4 Processing Time. Opt-out requests are typically processed within five business days. During that period, you may receive one or two further marketing communications that were already scheduled before your request was processed.
The dk998 platform integrates with a number of third-party service providers to deliver a complete gaming experience. These include game software providers, payment gateways, KYC verification services, and customer support tools. Each of these providers operates under a separate privacy policy and data processing agreement.
dk998 conducts due diligence on all third-party service providers before onboarding them and requires each provider to demonstrate that they maintain data protection standards compatible with our own. However, once data is transmitted to a third-party provider for processing, that provider's own privacy practices will also apply to the processing they conduct.
dk998 is not responsible for the privacy practices of third-party services that are not acting as data processors on our behalf — for example, if you choose to visit a third-party website via a link that appears in a dk998 communication. We recommend reviewing the privacy policies of any third-party services you engage with independently.
14.1 Right to Update. dk998 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory requirements, or platform features. The date at the top of this page will be updated whenever a material change is made.
14.2 Notification of Changes. Where we make a material change to this Policy — meaning a change that significantly affects how we use your personal data or your rights in relation to it — we will notify registered players via the email address on file or via an in-platform notification prior to the change taking effect.
14.3 Continued Use. Your continued use of the dk998 platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised Policy, you should close your account and cease using the platform before the amendment takes effect.
14.4 Historical Versions. Upon request, dk998 can provide you with access to previous versions of this Privacy Policy so that you may understand how our data practices have evolved over time. Such requests should be directed to our support team.
15.1 Data Protection Officer. dk998 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection regulations. If you have any questions, concerns, or complaints about how dk998 handles your personal data, you should contact the DPO in the first instance.
15.2 Contact Details. You may contact the dk998 Data Protection Officer and general support team using the following details:
15.3 Complaints. If you are not satisfied with dk998's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority in the jurisdiction applicable to our gaming licence, or to seek independent legal advice regarding your data protection rights.
15.4 Language. This Privacy Policy is published in the English language. In the event of any conflict between an English-language version of this Policy and any translation, the English version shall prevail.
dk998 is built on trust, transparency, and a genuine commitment to protecting your personal information. Now that you understand how we handle your data, explore the full dk998 experience — securely, responsibly, and with confidence. Players must be 21 years of age or older.
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